ALERT-IT CARE ALARM SYSTEM RETURNS POLICY
For items that are to be returned for reasons not covered in our buy back policy.
- You may cancel and return Your order within 30 days of purchase. You must notify Us by email to firstname.lastname@example.org, We will send you a returns number, which need clearly labelling on the outside package.
- You must return the products in the same condition that they were in when they were dispatched.
- You will be liable for the cost of returning the product and a testing and restocking charge. **
- The cost of the test and restocking will be deducted from the refund due.
- For goods to be retuned in accordance to 5.2 but from 31 to 60 days you will be subject to 25% charge for the goods returned.
- For goods to be retuned in accordance to 5.2 but from 61 to 90 days you will be subject to 50% charge for the goods returned.
- We will not accept the return of good after 91 day of date of invoice.
** will be wavered if agreed under a separate contract. The customer will still be liable for the cost of returning the items.